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DoorDash now warns prospects that not tipping forward of time might end in slower supply


DoorDash has added a pop-up in its app this week warning prospects that orders with no tip would possibly take longer to get delivered. Upon seeing the immediate in a since-deleted tweet on X, previously Twitter, The Verge confirmed that in the event you enter $0 within the tip quantity within the DoorDash app whereas putting an order, an alert seems with the beneath warning, prompting you so as to add a tip or proceed with out a tip:

Orders with no tip would possibly take longer to get delivered — are you positive you wish to proceed? Dashers can decide and select which orders they wish to do. Orders that take longer to be accepted by Dashers are inclined to end in slower supply.

The transfer seems to be an effort by DoorDash to indicate prospects that drivers are possible going to prioritize extra worthwhile work. In the event that they don’t see a tip, they could select to not take the job. It seems the immediate just isn’t but dwell in each locale; one Verge colleague in New Jersey obtained it, whereas one other in South Carolina didn’t. (Neither proceeded to put an order with out a tip, nevertheless!)

Pre-tipping within the DoorDash app is now inspired for sooner service.
Screenshot: Alex Cranz / The Verge

Whereas tipping isn’t one thing anybody who lives in America ought to be stunned about doing (or ought to ever take into account not doing with out a actually good purpose), pre-tipping is a comparatively new idea in our gig financial system.

It’s completely believable you is perhaps planning to tip your DoorDasher with money or intend to bestow a large tip on the driving force after they arrive promptly and with piping sizzling meals or completely packed groceries, one thing you possibly can nonetheless do within the DoorDash app post-delivery.

In line with The New York Instances, the way in which DoorDash’s cost construction beforehand labored was that if a driver obtained a assured base fee of $6.85 for an order, however the buyer tipped $3, the driving force would nonetheless get $6.85. Now, it appears that evidently an order with out a tip will present at that base fee, which DoorDash says ranges from $2 to $10 “relying on the estimated time, distance, and desirability of the order.”

The distinction is that the driving force will get to maintain all of any tip given, however with out understanding they’re getting one, you possibly can see why they’d decide a $6 order (the place the client included a $4 tip) over a $2 order and the hope that the client plans to tip.

A individual claiming to be a former DoorDash driver posted on X that he typically handed up presents the place no tip was included, as these with suggestions had extra of a assure for his time. “If you wish to wait an additional 1-2 hours to get your meals, then don’t add an additional greenback or two,” is his recommendation.

We’ve reached out to DoorDash and can replace this story once we hear again.

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